· Navigate with ease on Seller Central and understand what each tab means· Manage your orders and returns, including§ Interpreting the Dashboard§ Shipping orders within the TAT & consequences of late or cancelled shipments§ Setting up notifications and sub-accounts for operations§ Responding to buyer messages§ Understanding Amazon policy on returns§ Understanding SAFE-T, A-to-Z & Chargeback claims· Set up your bank account and GST for payment settlements· Understand the different Amazon fees: referral fee, closing fee, storage fee, shipping fee· Price your products right to drive strong sales while preserving your profit margins, including:§ Using the Amazon Pricing Calculator tool§ Map competitors in your product and category§ What is the buy-box and rules of who wins the buy-box· Raise service requests with Seller Support - Apply for GTIN exemption, Category approvals, Brand registry· Interpret and act upon customer feedback using Feedback Manager and Voice of the Customer· List your products, including§ Individual & bulk listings§ Understand the Amazon policies on product title, images & descriptions§ Best practices for good results§ Add keywords to improve visibility· Compare the different Shipping and Warehousing options available (Fulfilled by Amazon, Easy-ship, Self-ship, SellerFlex) and decide the most appropriate option· Manage your inventory pipeline to avoid cancellations and penalties· Overview of Business Reports, performance metrics and use resources like Selling Coach· Maintain Account Health parameters in green to avoid penalties including suspension.